The Most Abused Profession In the World Today

So I thought I’d share with you one of my most viewed talks ever, and it’s called “Waiting.”

One of the most abused professions in the world today is that of the 

front desk clerk.

We call and complain to the front desk clerk when who we really want to talk to is the manager, right? You and I both want someone who can make things happen, who has the control, because ultimately, maybe we ourselves have control issues, or maybe, just maybe…

…maybe you and I have problems waiting.

But can I tell you something?

Your story is written in the waiting. And it’s worth repeating.

I go into more detail in this video (just skip to the 13 minute mark, unless you want to watch or hear our choir back from a few years ago; also, you get to see me in a suit and tie).

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